For Healthcare Professionals

Refer your patients to us — care starts in 24–48 hours

Name: Azucena's Primary Home Care
Address: 1054 Toronja Ave, Brownsville, TX, 78521, US
Telephone: (956) 594-8188

We are a licensed Texas HCSSA (Personal Assistance Services, #024195) serving Cameron County (Region 11), Region 8, and Region 6. We accept STAR+PLUS (Superior, UHC, Molina, Wellpoint), PHC, Driscoll Health Plan, and private pay. Bilingual team, EVV on every visit.

📞 Direct Intake Line

(956) 594-8188

📠 Fax Number

(956) 594-8188

✉️ Secure Email

intake@azucenacare.com

Why refer to us

Why discharge planners choose Azucena's

We answer our phone. We start care fast. We keep you updated. Your patients matter to us — and we know your reputation depends on where you refer.

⚡

24–48 hour care startWe commit to beginning care within 24–48 hours of a completed referral, so your patient is never left without support after discharge.

📞

We answer our phoneDirect intake coordinator available Mon–Fri 8am–5pm. For urgent discharges, call (956) 594-8188 and ask for the intake coordinator.

📠

Fax availableSend referral documents to our secure fax. We confirm receipt within 2 hours during business hours.

🔒

EVV on every visitEvery visit verified in real time via HHAeXchange. Full compliance with 21st Century Cures Act and TAC Chapter 354 Subchapter O.

🗣️

Fully bilingualOur entire team — from intake to caregivers — is bilingual English/Spanish. No translation barriers for your Spanish-speaking patients.

🏛️

HCSSA Licensed & InsuredHCSSA #024195, licensed under 26 TAC Chapter 558. All caregivers are W-2 employees with DPS/EMR/NAR background checks.

MCOs we accept — Cameron County

✅ Superior HealthPlan

✅ UnitedHealthcare Community

✅ Molina Healthcare

✅ Wellpoint (Amerigroup)

Also accept STAR+PLUS State Plan, PHC, private pay, Driscoll Health Plan, long-term care insurance.

📄 Referral Packet

Download our referral packet in English or Spanish to print and share with your team.

📥 Request Packet EN 📥 Request Packet ES

Ready to refer a patient?

Call us directly or send the patient information via our form. We respond within 2 hours during business hours.

📞 (956) 594-8188 Send referral form →

Referral process

This is how simple referring a patient is

Contact us

Call, fax, or email the patient's basic info and MCO

We verify benefits

We confirm coverage with the MCO within the same business day

Assessment scheduled

We schedule an in-home assessment within 24 hours

Care begins

Caregiver assigned and care starts within 24–48 hours

For Healthcare Professionals

Refer your patients to us — care starts in 24–48 hours

📞 Direct Intake Line

(956) 594-8188

📠 Fax Number

(956) 594-8188

✉️ Secure Email

intake@azucenacare.com

⚡ Our commitment: care starts within 24–48 hours of receiving your referral

Why refer to us

Why discharge planners choose Azucena's

We answer our phone. We start care fast. We keep you updated. Your patients matter to us — and we know your reputation depends on where you refer.

⚡

24–48 hour care startWe commit to beginning care within 24–48 hours of a completed referral, so your patient is never left without support after discharge.

📞

We answer our phoneDirect intake coordinator available Mon–Fri 8am–5pm. For urgent discharges, call (956) 594-8188 and ask for the intake coordinator.

📠

Fax availableSend referral documents to our secure fax. We confirm receipt within 2 hours during business hours.

🔒

EVV on every visitEvery visit verified in real time via HHAeXchange. Full compliance with 21st Century Cures Act and TAC Chapter 354 Subchapter O.

🗣️

Fully bilingualOur entire team — from intake to caregivers — is bilingual English/Spanish. No translation barriers for your Spanish-speaking patients.

🏛️

HCSSA Licensed & InsuredHCSSA #024195, licensed under 26 TAC Chapter 558. All caregivers are W-2 employees with DPS/EMR/NAR background checks.

MCOs we accept — Cameron County

✅ Superior HealthPlan

✅ UnitedHealthcare Community

✅ Molina Healthcare

✅ Wellpoint (Amerigroup)

Also accept STAR+PLUS State Plan, PHC, private pay, Driscoll Health Plan, long-term care insurance.

📄 Referral Packet

Download our referral packet in English or Spanish to print and share with your team.

📥 Request Packet EN 📥 Request Packet ES

Ready to refer a patient?

Call us directly or send the patient information via our form. We respond within 2 hours during business hours.

📞 (956) 594-8188 Send referral form →

Referral process

This is how simple referring a patient is

Contact us

Call, fax, or email the patient's basic info and MCO

We verify benefits

We confirm coverage with the MCO within the same business day

Assessment scheduled

We schedule an in-home assessment within 24 hours

Care begins

Caregiver assigned and care starts within 24–48 hours

Refer your patients to us — care starts in 24–48 hours

Why discharge planners choose Azucena's

MCOs we accept — Cameron County

📄 Referral Packet

Ready to refer a patient?

This is how simple referring a patient is

Questions about our agency?

Refer your patients to us — care starts in 24–48 hours

Why discharge planners choose Azucena's

MCOs we accept — Cameron County

📄 Referral Packet

Ready to refer a patient?

This is how simple referring a patient is

Questions about our agency?